Welcome to Clearview Social! The following guide is an overview of the Clearview Social features you, as an admin, have access to. You can review this guide to help familiarize yourself with the platform, or to find answers to topics you might need assistance with. We will provide links to each topic that will go into further detail if you would like to learn more about what we have to offer.
Queues are at the heart of employee advocacy. Queues are a collection of articles, videos and updates that administrators can create for their teams. These queues can be emailed out to team members, and the content within can be shared via Facebook, Twitter and LinkedIn. While we recommend that content be shared about your company or firm, queues are a great way to share content about your team, industry news, interesting articles you found, etc.
Queues can also be created and shared with company accounts including Facebook, Instagram, Twitter, and LinkedIn.
Click either of these buttons to learn more about queues:
Queue Engagement captures the statistics of successfully deployed queues. Here you can see how many articles are contained within the queue, how many users shared this queue, and its Earned Media Value.
Queue Engagement is a handy tool you can utilize to ensure all or most of your users are sharing content. In this section you're able to resend a queue to individuals that didn't get a chance to share. You're also able to revoke any article in a queue. Although your users will still see the revoked article in their queue, they will no longer be able to share it to their networks.
Click one of these buttons to learn more about Queue Engagement:
Analytics shares every statistic that your supervisors and executives might want to know about. You'll see everything ranging from Clicks, Shares, Adoption Rate, even articles that rank the highest within your team. Each of these stats can be filtered into specific social media platforms so you can get the stats that mean the most to you. You can even generate an executive-ready spreadsheet containing any of this data.
You can learn more about Analytics here:
Company Settings may vary depending on your subscription and organizational needs. These features may include:
Branding & Customization
Find Out Who
Single Sign On
While this document will briefly cover each of these listed features, you can learn more about these features here:
User Management will display every person in your organization that has signed up for Clearview Social, what their role is, and what social media networks they have chosen to connect to our software. This screen will also allow you to add users, remove users, assign admin rights, or send reminder emails.
This screen is useful for a few reasons. You can ensure that your team is sharing to the platforms that matter the most for your campaigns and strategies. You can also see who amongst your team is the most active on our platform and who might need some encouragement.
You can learn more about User Management here:
Adoption Overview allows your administrators to see how many people on your team have properly been introduced into Clearview Social. The pie chart on the right of this image will give administrators a general breakdown of your team members' progress from getting onboarded to our platform, to how often they are sharing.
From this menu, you can collect the following bits of information:
Who has been invited to Clearview Social, but has not yet accepted said invitation.
Who has accepted a Clearview Social invitation, but has yet to share any content.
Who has shared content at least once.
Who has shared multiple times.
From here, you can drill these stats down further into each category, so you can get more specific data points. You can also generate executive-ready spreadsheets with filtered data, and let your team shine!
You can learn more about Adoption Overview here:
User Settings consists of miscellaneous settings associated with Clearview Social. Here you can connect your LinkedIn, Twitter, and Facebook accounts to Clearview Social, connect to an article aggregator called Pocket, and turn on Virtual Assistant on a user level.
You can learn more about User Settings here:
We created a Quick Reference Guide for new users to our platform as well. You can find it here:
Any Further Questions?
If there is anything else we can assist you with, you can contact Clearview Social Support either by emailing email@example.com, or through the Intercom chat button in the bottom right of the site.