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Conversion Tracking in Clearview Social
Conversion Tracking in Clearview Social

How to use Clearview Social's Conversion Tracking to capture leads from shares.

Lindsey Ziccardi avatar
Written by Lindsey Ziccardi
Updated over a week ago

Conversion Tracking is available at the Pro and Enterprise tiers. To enable Conversion Tracking, go to your Company Settings page and select the Conversion Tracking section.

You will need to explicitly enable Conversion Tracking. It is turned off by default. Clicking Conversions Disabled will enable tracking.

Once enabled, you will need to install the Conversion Tracking script on the pages of your website that you wish to register a conversion. This can be done in one of two ways.

The Simple Script

The easiest method to use Conversion Tracking is to add the conversion-tracker script to any page that should register a conversion. This is not the page that a user would share through Clearview Social, but rather the resulting page after some action is taken on your website, such as the thank you page after filling out a form or the confirmation page after an application is submitted.

Simply have your website development team include the script on this page and any shares that lead a user to that page will register a conversion. The script to include is:

<script type="text/javascript" src="https://cvsoci.al/conversion-tracker"></script>

The JavaScript Function

The second option to register conversions is to include the conversion-tracker-function script on any page where a conversion is registered by the user taking some action on your website, such as clicking a button or following a link. The conversion will only register once that action has been taken. Simply visiting the page will not trigger a conversion

Have you website development team include the script on the containing page. Then they will need to add a onClick or similar attribute to whatever elements (buttons, links, etc) are meant to register a conversion. The onClick attribute should call registerClearviewConversion(). This will call Clearview Social's API and register a single conversion. The script to include is:

<script type="text/javascript" src="https://cvsoci.al/conversion-tracker-function"></script>

Conversions in Clearview Social

Once your team starts generating conversions, you'll be able to see them throughout Clearview Social. The user will be able to see them along with click and Find Out Who stats on their individual shares on the Your Shares page.

It will also appear on the user's Results page next to click statistics.

A new column will appear on the Leaderboard. By default, each conversion is worth 50 points in Leaderboard scores. You can change this amount on the Conversion Tracking settings page.

You can track how well your queues are performing, conversion-wise, from the Queue Engagement page, similar to how you would track EMV or clicks.

You can also export conversion statistics from the Queue Engagement and Leaderboard pages. To learn more about exporting data, see Checking Results & Exporting Data.

Any Further Questions?

If there is anything else we can assist you with, you can contact Clearview Social Support either by emailing support@clearviewsocial.com or through the Intercom chat button in the bottom right of the site.

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