Step 1: The Welcome Email
You will receive an email to your corporate email account when your ClearView Social administrator creates your account. It will look something like this:
Sometimes emails get stuck in spam filters, so make sure to check your spam or junk mail folders to make sure it doesn't end up there. You'll need this email to get into the site!
The welcome email will include a login link as seen in the email above. Click this link and you'll be taken straight into ClearView Social!
Problems logging in?
The link from the welcome email will take you straight into ClearView Social. You should see a screen like this:
If you are not taken to this screen after clicking the link from your email and instead are shown an error page or prompted to log in another way, you can request a new email with a new link to take you into the site.
At this point in account setup you will not be able to log in with LinkedIn or any other method through the normal login page. You will only be able to use the login link in your email to access the site.
Step 2: Connecting Your Accounts
Once you are in ClearView Social, you will be greeted with a popup like this:
Click the buttons for the social network(s) you wish to connect. We recommend at least connecting your LinkedIn account. Once you click the LinkedIn button, you'll be taken to LinkedIn's site and asked to sign in (using the email address associated with your LinkedIn account, which may not be the same email address as your corporate account) and authorize ClearView Social to post on your behalf. It will look like this:
Enter your username and password and then click Allow access. You'll be taken back to ClearView Social and shown the introductory popup again.
You can connect any other social media accounts from here or click Start Sharing to get started!
If you have any questions, our customer support team is always available by clicking the chat icon on the bottom right of the page. You should have a message from Lindsey welcoming you to the site waiting for you when you log in.
Make sure you connect at least one account or create a password so you can log into the site in the future. If you need to change these options in the future, you can do so from the Settings page. You can also find answers to common questions in the ClearView Social Knowledge Base.