You will need to explicitly enable Conversion Tracking. It is turned off by default. Clicking Conversions Disabled will enable tracking.
Once enabled, you will need to install the Conversion Tracking script on the pages of your website that you wish to register a conversion. This can be done in one of two ways.
The Simple Script
The easiest method to use Conversion Tracking is to add the conversion-tracker script to any page that should register a conversion. This is not the page that a user would share through ClearView Social, but rather the resulting page after some action is taken on your website, such as the thank you page after filling out a form or the confirmation page after an application is submitted.
Simply have your website development team include the script on this page and any shares that lead a user to that page will register a conversion. The script to include is:
The second option to register conversions is to include the conversion-tracker-function script on any page where a conversion is registered by the user taking some action on your website, such as clicking a button or following a link. The conversion will only register once that action has been taken. Simply visiting the page will not trigger a conversion
Have you website development team include the script on the containing page. Then they will need to add a onClick or similar attribute to whatever elements (buttons, links, etc) are meant to register a conversion. The onClick attribute should call registerClearViewConversion(). This will call ClearView Social's API and register a single conversion. The script to include is:
Conversions in ClearView Social
Once your team starts generating conversions, you'll be able to see them throughout ClearView Social. The user will be able to see them along with click and Find Out Who stats on their individual shares on the Your Shares page.
It will also appear on the user's Results page next to click statistics.
You can track how well your queues are performing, conversion-wise, from the Queue Engagement page, similar to how you would track EMV or clicks.
If there is anything else we can assist you with, you can contact ClearView Social Support either by emailing firstname.lastname@example.org or through the Intercom chat button in the bottom right of the site.